What is a Customer Experience Center?
What is a Customer Experience Center? It’s fundamentally the cornerstone of unified customer service in today’s business world. In essence, a Customer Experience Center (CEC) represents an active, interactive environment where companies showcase their brand value and build meaningful connections with potential clients. According to McKinsey & Company: Approximately 81% of companies expect to compete […]
Customer Experience Center Design: Benefits & How-To Guide
In a crowded market, simply being good isn’t enough. You need to create experiences people actually remember. At the heart of this evolution lies the Customer Experience Center design. A revolutionary approach that transforms how businesses connect with their audience. But what exactly is a Customer Experience Center, and why has its design become so […]